Facebook is exceptionally profitable, so it’s interesting to see Francis Haugen repeatedly refer to the company as “underemployed.” He said this staffing shortage contributes to a vicious cycle of platform-wide problems.
Emphasizing on the word “chosen,” Hogen said, “Facebook has long struggled to recruit and retain the workforce that needs to tackle the large gamut of projects.”
“Facebook is stuck in a cycle where it struggles to get hired; it causes under-understanding of projects, which leads to scandals, which then makes it harder to get hired,” she said.
In subsequent exchanges, Haugen described the following “patterns of behavior:” Often, she said, “the problems were so minor that having a better detection system was an inherent frustration.” For example, “My last team on Facebook was on the counterspionage team within the Threat Intelligence Org, and at any given time, our team could only handle a third of the cases we knew about. We knew that if we Even a basic detector is built, we are likely to have many more cases.”
It’s a twist on the adage about being “too big to fail”. Longtime tech reporter Craig Silverman noticed that Hogen was calling Facebook “too big for the staff.”